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Privacy policy

1. data protection at a glance

General information: The following information provides a simple overview of what happens to your personal data when you visit our website.
Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on our website: Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data? On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data [e.g. internet browser, operating system or time of the page view]. This data is collected automatically as soon as you enter our website.

What do we use your data for? Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data? You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority. You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the privacy policy under “Right to restriction of processing”.

Analysis tools and tools from third-party providers: When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy. You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

2. general notes and mandatory information

Data protection: The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission on the Internet [e.g. when communicating by e-mail] can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body: The responsible body for data processing on this website is:
Jensen & accomplices
GbR Björn and Corina Jensen
Bahrenfelder Str. 52-54
22765 Hamburg
mail@jensen-und-komplizen.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data [e.g. names, e-mail addresses, etc.].

Withdrawal of your consent to data processing: Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing [Art. 21 GDPR]: If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims [objection pursuant to Art. 21 (1) GDPR]. Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for the purpose of direct marketing [objection pursuant to Art. 21 (2) GDPR].

Right to lodge a complaint with the competent supervisory authority: In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remedies.

Right to data portability: You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption: This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction: You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Right to restriction of processing: You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure. If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you file an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising e-mails: We hereby object to the use of contact data published in the context of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. data collection on our website

Cookies: Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit our website. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested [e.g. shopping cart function] are stored on the basis of Art. 6 para. 1 lit. f GDPR. 1 lit. f GDPR is stored. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If a corresponding consent has been requested [e.g. consent to the storage of cookies], the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. Insofar as other cookies [e.g. cookies to analyze your surfing behavior] are stored, these are treated separately in this privacy policy. The recipient of your data within the meaning of Art. 13 (1) (e) GDPR is Usercentrics GmbH. As part of order processing, [Jensen & Komplizen GbR] transmits personal data [Einwilligungsdaten] to Usercentrics GmbH, Sendlingerstr. 7, 80331 Munich as a processor. Consent data includes the following data: Date and time of the visit or consent / refusal, device information. The data is processed for the purpose of compliance with legal obligations [obligation to provide evidence pursuant to Art. 7 para. 1 GDPR] and the associated documentation of consents and thus on the basis of Art. 6 para. 1 lit. c) GDPR. Local storage is used to store the data.
The consent data will be stored for 3 years. The data is stored in the European Union. Further information on the data collected and contact options can be found at https://usercentrics.com/privacy-policy/.

Server log files: The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: . Browser type and browser version . Operating system used . Referrer URL . Host name of the accessing computer . Time of the server request . IP address This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

Contact form: If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent. The data entered in the contact form is therefore processed exclusively on the basis of your consent [Art. 6 para. 1 lit. a GDPR]. You can revoke this consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains [e.g. after fulfilling your request]. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone or fax: If you contact us by e-mail, telephone or fax, your inquiry including all personal data [name, inquiry] will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent [Art. 6 para. 1 lit. a GDPR] and / or on our legitimate interests [Art. 6 para. 1 lit. f GDPR], as we have a legitimate interest in the effective processing of the requests addressed to us. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies [e.g. after your request has been processed]. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

4. plugins and tools

Google Web Fonts: This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

Language plugin WPML: This website uses the language plugin WPML from OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong, to offer a German and English language version of the website. WPML uses cookies to determine the current language of the visitor, the last language visited and the language of users who have logged in. Information on the cookies used can be found at https://wpml.org/documentation/support/browser-cookies-stored-wpml.

Newsletter: With the newsletter we inform you about us and our offers. If you would like to receive the newsletter, we require a valid e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. No further data is collected. This data will only be used to send the newsletter and will not be passed on to third parties. The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). When you register for the newsletter, we save your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorized person. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves or by sending a message to the contact options above. The newsletter is sent via “ActiveCampaign”, a newsletter distribution platform based at 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States. The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on ActiveCampaign’s servers in the USA. ActiveCampaign uses this information to send and analyze the newsletter on our behalf. Furthermore, ActiveCampaign may, according to its own information, use this data to optimize or improve its own services, e.g. to technically optimize the sending and presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, ActiveCampaign does not use the data of our newsletter recipients to write to them itself or pass the data on to third parties. We trust in the reliability and IT and data security of ActiveCampaign. ActiveCampaign is certified under the US-EU data protection agreement “Privacy Shield” and thus undertakes to comply with EU data protection regulations. We have also concluded a data processing agreement with ActiveCampaign. This is a contract in which ActiveCampaign undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view ActiveCampaign’s privacy policy here.

Data protection information for online events, telephone conferences and virtual training sessions via Zoom and Miro of Jensen & Komplizen GbR. Purpose of processing: We use the “Zoom” tool to conduct telephone conferences, online meetings, video conferences and/or virtual training or information events (hereinafter: “online meetings”). “Zoom” is a service provided by Zoom Video Communications, Inc. based in the USA. We also use the “Miro” tool for the aforementioned purposes. “Miro” is a service provided by RealtimeBoard Inc. dba Miro, which is also based in the USA. The tool is used to carry out interactive group work virtually (whiteboard for real-time collaboration).

Controller: Jensen & Komplizen GbR is responsible for data processing that is directly related to the holding of “online meetings”. Note: If you access the “Zoom” website at www.zoom.us or “Miro” at www.miro.com, the respective operator is responsible for data processing. However, it is only necessary to access the Internet pages to use “Zoom” and “Miro” in order to download the respective software. You can also use “Zoom” if you enter the relevant meeting ID and any other access data for the meeting directly in the “Zoom” app. If you do not want to or cannot use the “Zoom” app, the basic functions can also be used via a browser version, which you can also find on the “Zoom” website.

What data is processed? Various types of data are processed when using “Zoom”. The scope of the data also depends on the data you provide before or when participating in an “online meeting”. The following personal data is processed:

User details: first name, last name, telephone (optional), e-mail address, password (if “single sign-on” is not used), profile picture (optional), department (optional)

Meeting metadata: Topic, description (optional), participant IP addresses, device/hardware information

For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.

When dialing in by telephone: information on the incoming and outgoing call number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.

Text, audio and video data: You may have the option of using the chat, question or survey functions in an “online meeting”. In this respect, the text entries you make are processed in order to display them in the “online meeting” and, if necessary, to log them. In order to enable the display of video and the playback of audio, the data from the microphone of your end device and from any video camera of the end device are processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the “Zoom” applications. To take part in an “online meeting” or to enter the “meeting room”, you must at least provide information about your name.

Scope of processing: We use “Zoom” to conduct “online meetings”. If we want to record “online meetings”, we will inform you transparently in advance and – if necessary – ask for your consent. The fact of the recording is also displayed in the “Zoom” app. If it is necessary for the purposes of logging the results of an online meeting, we will log the chat content. However, this will not usually be the case. In the case of online seminars, we may also process the questions asked by participants for the purposes of recording and following up on online seminars. If you are registered as a user with “Zoom”, reports on “online meetings” (meeting metadata, telephone dial-in data, questions and answers in online seminars, survey function in online seminars) can be stored for up to one month at “Zoom”.
Automated decision-making within the meaning of Art. 22 GDPR is not used.

Legal basis for data processing: Insofar as personal data is processed by employees of Jensen & Komplizen GbR, Section 26 BDSG is the legal basis for data processing. If, in connection with the use of “Zoom”, personal data is not required for the establishment, implementation or termination of the employment relationship, but is nevertheless an elementary component of the use of “Zoom”, Art. 6 para. 1 lit. f) GDPR is the legal basis for data processing. In these cases, we are interested in the effective implementation of “online meetings”. Furthermore, the legal basis for data processing when conducting “online meetings” is Art. 6 para. 1 lit. b) GDPR, insofar as the meetings are held in the context of contractual relationships. If no contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f) GDPR. Here, too, we are interested in the effective implementation of “online meetings”.

Recipients / disclosure of data: Personal data that is processed in connection with participation in “online meetings” will not be passed on to third parties unless it is intended to be passed on. Please note that content from “online meetings” as well as face-to-face meetings is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on. Other recipients: The provider of “Zoom” necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in our order processing contract with “Zoom”.

Data processing outside the European Union: “Zoom” is a service provided by a provider from the USA. Personal data is therefore also processed in a third country. We have concluded an order processing contract with the provider of “Zoom” that meets the requirements of Art. 28 GDPR. An appropriate level of data protection is guaranteed on the one hand by the conclusion of the so-called EU standard contractual clauses. As additional protective measures, we have also configured Zoom in such a way that only data centers in the EU, the EEA or secure third countries such as Canada or Japan are used to conduct “online meetings”.

Google Web Fonts: This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

Google reCAPTCHA: In order to ensure sufficient data security when submitting forms, we use the reCAPTCHA service from Google Inc. in certain cases. This is primarily used to distinguish whether the input is made by a natural person or abusively by machine and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. The deviating data protection provisions of Google Inc. apply here. Further information on the privacy policy of Google Inc. can be found at http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/

Source: e-recht24.de

5. rocket.chat

Data protection declaration supplement for the Rocket.chat instance at the address “https://chat.myhood.is/”

Data collection and processing

Access data: Each time the Rocket.chat instance is accessed, certain information is automatically transmitted by the respective Internet browser and stored in log files. This concerns the following data:

  • Date and time of access
  • IP address of the user
  • Name and URL of the retrieved file
  • Referrer URL (the previously visited page)
  • Browser and operating system used by the user

This access data is processed to ensure the functionality and security of the Rocket.chat instance and to optimize the website.

Registration data: Registration is required to use the Rocket.chat instance. The following personal data is collected:

  • Name
  • E-mail address
  • Login name

This registration data is processed to provide the contractually agreed services and to communicate with users.

Chat data: When using the Rocket.Chat instance, the transmitted messages and the associated personal data of the users (e.g. name, profile picture) are processed and stored. This data is processed in order to provide the contractually agreed services and to communicate with users.

Disclosure of data to third parties: Personal data will only be disclosed to third parties if this is necessary for the provision of the contractually agreed services or if there is a legal obligation to do so. Any further disclosure will not take place.

Use of cookies: The Rocket.chat instance uses cookies. Cookies are small text files that are stored on the user’s end device and contain certain information. They serve to make the Rocket.chat instance more user-friendly, effective and secure.

Users’ rights: Users have the right to obtain information about the personal data stored about them at any time and to request its correction, deletion or blocking. Furthermore, you have the right to withdraw your consent to the processing of your personal data at any time. Users can assert their rights in writing by post or e-mail.

Source: e-recht24.de

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